What type of information we collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, shipping address); payment details (including credit card information).

How we collect information

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated in this privacy policy.

Why we collect personal information

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;
2. To provide our Users with ongoing customer assistance and technical support;
3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
5. To comply with any applicable laws and regulations.

How we store, use, share and disclose our site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. In addition to this we store e-mail & name information by using MailChimp platform. MailChimp takes data privacy very seriously. You can read their privacy policy here.

How we communicate with our site visitors

We may contact you to send updates about our company and products, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How our site visitors' can withdraw their consent

If you don’t want us to process your data anymore, please contact us at team@oupio.com or use the link available in the footer of our emails.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at team@oupio.com

How can you exercise your rights provided under the GDPR?

Under the General Data Protection Regulation, you have the right to access, rectify, port, and erase your data, as well as the right to restrict and object to certain processing of your data. This includes:

1. The right to object to our processing of your data for direct marketing; and
2. The right to object to our processing of your data where we are performing a task in the public interest or pursuing our legitimate interests or those of a third party.

Cookies and Other Local Storage

"Cookies" are small pieces of data that are stored on your device, and that can be used to help recognize your browser across different web pages, websites, and browsing sessions. Please refer to your browser’s or device’s help materials to learn what controls you can often use to remove or block cookies (or similar technologies) or other data stored on your computer or device (such as by using the various settings in your browser). Information in cookies and other information that may identify you or your device is stored on your device or in "local storage." We may use cookies or other local storage technologies in combination with other information we collect in order to enhance and personalize your experience on our Services, including:

1. To provide a shopping cart on our Services where you can make purchases;
2. To understand how people use our Services;
3. To protect against fraud; and
4. To deliver, understand and improve our marketing efforts.

Pixels

Pixels are small pieces of code on webpages that do things like allow another server to measure viewing of a webpage and often are used in connection with cookies.

How to control cookies or other tracking tools

Follow the instructions provided by your website or mobile browser (usually located within the "Help", "Tools" or "Edit" facility) to modify your cookie settings. To learn more about the choices that marketers provide generally for individuals to influence how information about their online activities over time and across third-party Web sites or online services is collected and used, visit

1. Network Advertising Initiative at http://www.networkadvertising.org/managing/opt_out.asp
2. Digital Advertising Alliance at http://www.aboutads.info/
3. European Digital Advertising Alliance at http://youronlinechoices.eu/